SIMCALL.ME products are digital eSIM services. No physical shipment is made.
Delivery method
After payment is confirmed server-side and the selected eSIM is provisioned successfully, installation details and the QR code are made available electronically through the customer flow and/or the registered email address.
Timing
Digital delivery is intended to occur shortly after confirmed payment. If provisioning is delayed or fails, the order remains under review and an eSIM is not represented as delivered until provisioning succeeds.
Availability and restrictions
eSIM availability depends on the selected destination, supported networks, device compatibility and applicable telecom/regulatory restrictions. SIMCALL.ME does not physically import or ship goods.
Electronic transaction record
When live payments are enabled, the customer flow is designed to retain the order/payment reference and make transaction confirmation available electronically after server-side payment verification.
Support
For delivery issues contact [email protected].